Terms of UseLast Revised on 14.01.2026
Welcome to Faro's website and platform (accessible at https://faro.io or via the mobile app developed or provided by us) (the "Platform") and the suite of features, services, smart contracts and applications made available thereon (including without limitation, any of the informational and social content made available thereon (collectively, the "Content") (collectively, the "Services"), provided and operated by Faro Labs Corporation , inclusive with its affiliates (the "Company", "Faro", "we", "our", or "us").
These Terms of Use (the "Terms") govern your access to and use of the Platform and Services and constitute a legally binding agreement between you and the entity you represent ("you", "your" or the "User"). If you use the Services on behalf of a company or other entity then "you" includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity's behalf.
By accessing and/or using the Platform and any of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you are not permitted to access or use the Platform or Services.1. EligibilityYou affirm that you are:- Not prohibited or restricted from accessing the Platform or Services by any laws or regulations applicable to you.
- An adult of the legal age of majority in your jurisdiction.
- Not a citizen of or located in any Restricted Jurisdiction (as defined below), nor subject to applicable sanctions or prohibitions.
2. Access and UseThe Platform may allow you to:- Store tokens, cryptocurrencies and other crypto or blockchain-based digital assets (collectively, "Digital Assets") in self-custodial wallets.
- Connect an existing self-custodial digital wallet (whether provided by the Company or by a third-party provider) to or with the Platform (a "Digital Wallet").
- Submit prompts, data, or other input ("Input") and receive output, suggested text, information, analyses, recommendations, or other automated responses and other materials based on the Input ("Output"), generated by our AI-powered software (including without limitation chatbot or agent functionality), tools, and interfaces (collectively referred to as the "AI Agent").
- Access tools, dashboards, and algorithmic outputs that analyze, aggregate and display real-time and historical data from third-party sources or Output produced by the AI Agent.
- View blockchain-based addresses and information that are part of digital asset networks and broadcast transactions.
- Link and access applications including without limitation, trading on third party decentralized exchanges (the "Trading Function") (such applications collectively referred to as "Dapps").
- Such other features and functionalities that may be added to the Platform from time to time.
Access to certain features may require additional credentials or conditions; including without exception, creating an account linked to your email and/or being subjected to further onboarding and enhanced KYC/KYB processes.3. User Responsibilities and Representations- You are solely responsible for all activities under your account or wallet. You acknowledge and agree that when you interact with the Platform, you retain control and custody over your Digital Assets at all times.
- You must maintain confidentiality of your private keys and login credentials.
- You accept and agree that any use of Output from our Service is at your sole risk and you will not rely on Output as a sole source of truth or factual information, or as a substitute for professional advice.
- You acknowledge risks associated with blockchain transactions, including without limitation, potential asset loss, as set out in section 12 below.
- You agree not to use the Platform, the Services, the Content, for illegal, fraudulent, or unauthorized activities. For example, you may not:
- Use our Services in a way that infringes, misappropriates or violates anyone's rights.
- Modify, copy, lease, sell or distribute any of our Services.
- Attempt to or assist anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems.
- Automatically or programmatically extract data or Output.
- Represent that Output was human-generated when it was not.
- Interfere with or disrupt our Services, including circumvent any rate limits or restrictions or bypass any protective measures or safety mitigations we put on our Services.
- Use Output to develop models that compete with Faro.
- You represent that all assets you use are lawfully owned or controlled by you.
- You represent and warrant that all information provided to us pursuant to this Agreement is true, accurate, current, complete and not misleading in any respect. If any such information changes, it is your obligation to update such information as soon as possible.
- The Terms are not intended to, and do not, create or impose any fiduciary duties on us. You further agree that the only duties and obligations that we have are expressly set out in these Terms (including in the Privacy Policy).
4. Terms specific to the AI AgentWhilst using the AI Agent, you acknowledge and agree that:- You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
- Output may not always be accurate. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in Output that does not accurately reflect real people, places, or facts.
- You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice. You are solely responsible for your own investment research, evaluations, and decisions made based on the Output, and you should consult qualified professional advisers as appropriate.
- Outputs are for informational and educational purposes only and should not be relied upon as the sole basis for making trading or investment decisions. Outputs constitute general information, and are not tailored to your personal circumstances, risk profile, or investment objectives.
- The AI Agent may provide incomplete, incorrect, or offensive Output that does not represent Faro's views.
- If Output references any third-party products or services, it doesn't mean the third party endorses or is affiliated with Faro.
Whilst using the AI Agent, you represent and warrant that:- You have all rights, licenses, and permissions needed to provide Input to the AI Agent.
- You are responsible for your Input and your use of the Output, including ensuring that neither violates any applicable law or these Terms.
5. Terms specific to the Trading FunctionWhen you use or access the Trading Function, Faro is not acting as an intermediary on your behalf, or providing a regulated service, and you are not a customer of Faro.
The provision of Trading Function does not constitute an investment recommendation, investment advice, an offer to buy or sell Digital Assets, or a solicitation to participate in a Digital Asset transaction. You are solely responsible for deciding whether to enter into a transaction and whether your transaction will be executed with via a third-party exchange. In either event, you understand and acknowledge that Faro does not execute trades on your behalf or facilitate the execution or settlement of your trades, which occurs entirely through the use of third-party exchange (including without exception Hyperliquid) on a peer-to-peer basis.6. Progress Tracking FeatureFrom time to time, the Company may provide features that track your progress or record your activity and profile on the Platform as part of a "Progress Tracking" feature, and to incentivise, and track, your participation on our Platform and in our ecosystem. Such features may include the issuance of points, rewards, benefits and incentives to eligible and/or qualified Users, the granting, allocation or issuance of tiered statuses or programmes (for example, a VIP programme) and/or the conducting or issuance of various challenges, quests, mini-games or other activities that you may be able to participate in. We may also issue rewards, points, gifts or other benefits and incentives at our sole discretion (whether randomly or otherwise). Progress Tracking is provided for your information and entertainment only, and shall not be deemed as having any intrinsic value or entitling you to any reward, status or benefit. Such Progress Tracking may be reset regularly, and changes in the server status (such as server maintenance or server refreshes) may result in your Progress Tracking being reset, unsaved or lost. The Company shall not be liable or responsible to you or any third party in the event that your Progress Tracking is reset, unsaved or lost.
As part of the Progress Tracking feature, and in your use of the Services and the Platform, you may be attributed certain reputation indicators, points, or other intangible rewards ("Intangible Rewards"). Intangible Rewards are not, and may never convert to, accrue to, be used as basis to calculate, or become any other tokens or virtual assets or distribution thereof. Intangible Rewards are virtual items with no monetary value. Intangible Rewards do not constitute any currency or property of any type and are not redeemable, refundable, or eligible for any fiat or virtual currency or anything else of value. Intangible Rewards are not transferable between users, and you may not attempt to sell, trade, or transfer any Intangible Rewards, or obtain any manner of credit using any Intangible Rewards. Any attempt to sell, trade, or transfer any Intangible Rewards or tokens redeemable for or representing any Intangible Rewards will be null and void. ANY INTANGIBLE REWARDS ARE MADE AVAILABLE "AS IS" AND WITHOUT WARRANTY OF ANY KIND.7. RestrictionsYou agree not to:- Use the Platform, Services, for market manipulation or illegal trading practices.
- Engage in harmful activities such as hacking, exploiting vulnerabilities, or using unauthorized bots.
- Circumvent security measures or geo-blocking restrictions.
- Violate intellectual property rights or impersonate others.
- Access the Platform from prohibited jurisdictions.
Faro may suspend or revoke access for violations.8. Fees and Taxes- You may be charged fees or charges to access or use some of the Services on the Platform, including fees without limitation:
- such fees for the utilisation of the Platform (the "Platform Fee") on all transactions made on or via the Platform (each a "Platform Transaction"). We reserve the right to change or revise the Platform Fee at any time, and any changes or revisions to the Platform Fee will be published on the website and/or be updated within these Terms. It is your responsibility to take note of any changes or revisions to the Platform Fee, and any Platform Transaction conducted by you after the Platform Fee is revised shall constitute your acceptance of such revised Platform Fee;
- gas fees charged on the deposit, withdrawal, staking or other transactions relating to the Digital Assets carried out via any Services. Gas fees are paid to the third parties and/or network of computers that operate the blockchain and/or process the transactions and are not paid to us, and may fluctuate and change based on a number of factors (for example, network congestion). We have no control over the imposition and amount of gas fees that are charged; and
- transaction fees charged on the deposit, withdrawal, conversion, swaps or other transactions relating to the Digital Assets carried out via any Services or other fees or charges imposed by Third Party Providers when you use their Dapps ("Third Party Fees"). Kindly note that such Third Party Fees often fluctuate based on a number of factors, all of which are not under our control, and may therefore change at any time without notice.
- By using the Services, you agree to pay any such fees or charges (including the Platform Fee, gas fees and the Third Party Fees) imposed for the use of such Services.
- Although the Company or the Third Party Provider endeavours to provide an accurate estimate of the final quote, any such information only represents an estimation of the applicable fees or charges (such as the Platform Fee, gas fees and/or the Third Party Fees), which may vary from the fees or charges actually paid to use the relevant Service and/or interact with the relevant blockchain or any other network with which the relevant Service and the Platform are compatible
- Any transactions or payments made through any Service via the Platform will be processed through the blockchain or such other payment gateway or process as may be determined by us or by the relevant Third Party Provider (collectively, the "Payment Process"). We have no control over these payments or transactions, nor do we have the ability to reverse any payments or transactions made via the Payment Process. You acknowledge that we have no liability to you or to any third party for any claims or damages that may arise as a result of any payments or transactions you made via any Service, including, but not limited to, instances where your payment was not properly processed on the Payment Process or where payment was erroneously made to an unintended recipient. It is solely your responsibility to confirm that your payment for any Platform Transaction has been processed and completed successfully. We do not provide refunds for any fees, payments or Platform Transactions that you might make on or through the Platform.
- All amounts payable by you under these Terms will be paid to us without set-off or counterclaim, and without any deduction or withholding. Fees and charges for any new Service or new feature of a Service will be effective when we use commercially reasonable efforts to communicate updated fees and charges through our Platform, or other public channels. We may increase or add new fees and charges for any existing Services you are using by using commercially reasonable efforts to notify Users through our Platform, or other public channels.
- You are solely responsible for determining and paying (or reimbursing for the payment of) any and all sales, use, value-added and other taxes, duties, and assessments (excluding taxes imposed on our net income) now or hereafter claimed or imposed by any tax or other governmental authority associated with your use of the Platform (collectively, the "Taxes"). You will pay or reimburse us for all Taxes of any jurisdiction (whether national, federal, state, local, foreign or other), including value added taxes and taxes as required by international tax treaties, customs or other import or export taxes, and amounts levied in lieu thereof based on charges set, services performed or payments made hereunder, as are now or hereafter may be imposed under the authority of any national, federal, state, local, foreign or other taxing jurisdiction; and will not be entitled to deduct the amount of any such Taxes or amounts levied in lieu thereof from payments (including gas fees) made to us pursuant to these Terms. The Company makes no representations regarding your tax obligations and strongly recommends consulting with a qualified tax advisor to ensure compliance with all applicable laws.
9. Intellectual Property- All Faro trademarks, software, designs, graphics, and related content ("Faro Assets") are owned by Faro or its licensors. You are granted a limited, revocable, non-transferable license to access and use the Platform for approved purposes as determined by the Company only.
- We welcome feedback, bug reports, comments and suggestions for improvements to the Services ("Feedback"). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback. Feedback you provide may be used freely by Faro without compensation.
10. Third-Party Providers and Services- The Platform and any Services made available thereon may contain software or services provided by or links to third-party services ("Third-Party Content"). We make no warranties or representations, express or implied, in respect of the availability, functionality or content of such Third-Party Content, and you agree that the Company shall not be liable for any loss or damages arising from or in connection with your use of any third-party services. Third-Party Content is provided solely as a technical convenience. You may be subject to the terms and policies of such relevant third-parties.
- When you use the Platform and any Service and any Content made available thereon, you may also be using the functionality, application, software or service of one or more Third Party Providers. For example, the operation of the Vaults may utilise or rely on smart contracts, blockchains, decentralised exchanges or Dapps operated by third persons. Your use of those and other third-party functionality, application, software or service (each a "Third-Party Service") will be subject to the privacy policies, terms of use and similar policies and terms, and fees of those Third Party Providers. You agree that the Company shall not be liable for any loss or damages arising from your use of or the breach thereof of any Third-Party Service. We have no responsibility for any Third-Party Content or any Third-Party Service that may be misleading, incomplete, erroneous, offensive, indecent, or otherwise objectionable to you or under the law in your jurisdiction. The choice to rely on Third-Party Content or to use a Third-Party Service is your own, and you are solely responsible for ensuring that your reliance or use is in compliance with all applicable laws. Dealing or correspondence with any third party that provides such content or services is solely between you and that third party. We reserve the right to change, suspend, remove, disable, or impose access restrictions or limits on the use of any Third-Party Content and Third-Party Service at any time without notice.
- The Platform and any Service and any Content made available thereon may contain links to Third-Party Services (including, without limitation, Dapps), and may leverage or plug into such Third-Party Services to enable certain features. When using a Dapp or other Third-Party Service, you understand that you are at no time transferring your Digital Assets or private keys to us. We provide the Platform (and the Service and/or Content made available thereon) and other Third-Party Services only as a convenience, and we do not have control over their content, and we do not warrant or endorse, and are not responsible for the availability or legitimacy of, the content, products or functionality made accessible via the Platform or by those Third Party Providers (including any related website, resources or links displayed therein). We make no warranties or representations, express or implied, about the Platform (including any Content or Service made available thereon) or such linked Third-Party Services, the third parties they are owned and operated by, the information contained on them or the suitability of their products or services. You acknowledge sole responsibility for and assume all risk arising from your use of the Platform and any Service and any Content made available thereon including any third-party website, applications, or resources. When you click such links, we may not warn you that you have left our Platform.
- We may provide experiences on social media platforms that enable online sharing and collaboration among users who have registered to use them. Any content you post is subject to the terms of use and privacy policies of those platforms and related services. We have no control over such social media platforms or related services, and they are deemed Third-Party Services under these Terms.
11. Data Protection and PrivacyUse of the Platform involves collection and processing of personal data as outlined in our Privacy Policy.12. Disclaimers and Risks Disclosures- To the fullest extent allowed by applicable law, the Platform and any service and any Content made available thereon are provided on an "as is," "under development," "with all faults," and "as available" basis for use, without warranty of any kind, either express or implied, including without limitation any implied warranties of condition, truthfulness, uninterrupted or error-free use, merchantability, fitness for a particular purpose, noninfringement, title, and those arising from course of dealing or usage. Blockchain-based transactions are inherently risky and may result in partial or total loss of assets.
- We do not provide investment, legal, or tax advice.
- We do not control third-party protocols or exchanges or guarantee network performance.
- You assume full responsibility for your use of the Platform, the Services, and any resulting outcomes.
- You acknowledge and agree that there are risks associated with purchasing and holding cryptocurrency, using blockchain technology and staking cryptocurrency. These include, but are not limited to, risk of losing access to cryptocurrency due to slashing, loss of private key(s), custodial error or purchaser error, risk of mining or blockchain attacks, risk of hacking and security weaknesses, risk of unfavourable regulatory intervention in one or more jurisdictions, risk related to token taxation, risk of personal information disclosure, risk of uninsured losses, volatility risks, and unanticipated risks.
13. Limitation of LiabilityTo the fullest extent permitted by law, Faro, its affiliates, and partners are not liable for any indirect, incidental, consequential or exemplary damages, including loss of assets, data, or profits, arising from your use of the Platform.
FARO'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.14. IndemnityYou will indemnify, defend and hold harmless Faro, its affiliates, its partners, and its and their respective officers, directors, employees, agents and representatives (the "Faro Parties"), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of, relating to or in any way connected with (i) your access to or use of the Platform, Services (ii) your User Content, (iii) Third Party Content or Third Party Service, or (iv) your violation of these Terms.15. Dispute ResolutionAPPLICABILITY OF THIS DISPUTE RESOLUTION POLICY. This binding individual arbitration section will not apply to the extent prohibited by the laws of your country of residence. To the fullest extent allowed by applicable law, you and the Company agree to submit all Disputes between us to individual, binding arbitration. A "Dispute" means any dispute, claim, or controversy (except those specifically exempted below) between you and the Company that relates to any aspect of our relationship, including, without limitation, your use or attempted use of the Platform (including any Service or Content made available thereon), and all marketing related to them, any licensed content, and all matters arising under these Terms, the Company's Privacy Policy, or any other agreement between you and the Company, including the validity and enforceability of this agreement to arbitrate. A Dispute shall be subject to binding, individual arbitration regardless of whether it is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory. This includes claims that accrued before you entered into these Terms. You understand that there is no judge or jury in arbitration and that court review of an arbitration award is limited.
INFORMAL NEGOTIATION PERIOD. In an effort to accelerate resolution and reduce the cost of any Dispute related to, or arising out of, these Terms, you and the Company agree to first attempt to negotiate any Dispute (except as set out below under the sub-header EXCEPTIONS TO NEGOTIATION AND ARBITRATION) informally for at least thirty (30) days before either party initiates any arbitration or court proceeding. Notice must be provided within one (1) year of the Dispute having arisen, but in no event after the date on which the initiation of legal proceedings would have been barred under the applicable statute of limitations. The failure to provide timely notice shall bar all claims.- Negotiations will begin upon receipt of written notice by the party raising the Dispute. The Company will send its notice to your e-mail address or otherwise contact you via the registered telephone number that you have provided to us.
- You will send your notice to the Company at [email protected].
BINDING ARBITRATION. If a Dispute cannot be resolved through negotiations, either you or the Company may elect to have the Dispute finally and exclusively resolved by binding arbitration. The provision by you of a notice to the Company, containing all of the information referenced above, and your good-faith participation in the Informal Negotiation Period, are prerequisites to commencing arbitration.- Any dispute as to any matter arising under, out of or in connection with this Agreement (including but not limited to any question regarding its existence, validity or termination) shall be referred to and finally and exclusively determined by arbitration in Panama at the Panama Conciliation and Arbitration Centre ("CeCAP") in accordance with the Arbitration Rules of the CeCAP for the time being in force, which rules are deemed to be incorporated by reference in this Clause. The Tribunal shall consist of one arbitrator to be appointed by the Chairman (or equivalent position) of the CeCAP. The language of the arbitration shall be English. The award by the arbitrator shall be valid, final and binding on each of the Parties. The Parties shall have the right to seek interim injunctive relief from a court of competent jurisdiction, both before and after the arbitrator has been appointed, at any time up until the arbitrator has made its final award. The Parties undertake to carry out any award without delay and waive their right to any form of recourse insofar as such waiver can validly be made. Judgment upon the award may be entered by any court having jurisdiction thereof or having jurisdiction over the relevant party or its assets. You and the Company shall be responsible for their respective attorneys' fees and expenses.
- THE ARBITRATION PROCEEDINGS DESCRIBED HEREIN WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. The arbitrator may not consolidate disputes against the Company by other individuals or entities unless the Company expressly consents to such consolidation. These Terms provide no right or authority for any Dispute to be arbitrated, adjudicated, or resolved through proceedings on a class or representative basis or using class action procedures. The arbitrator may award any relief that is permitted by applicable law with respect to your individual claim, but to the maximum extent permitted by applicable law, may not award relief against the Company respecting any person other than you.
CLASS AND COLLECTIVE ACTION WAIVER. To the fullest extent allowed by applicable law, you and the Company agree that neither you nor the Company may participate as a class representative, private attorney general, or as a member of any class of claimants for any Dispute subject to arbitration or for any non-arbitrable claim pursued in court. The arbitrator and any court shall construe the agreement to arbitrate and the agreement to waive class or collective actions in any manner that will render them enforceable and give them effect. If, for any reason, this class or collective action waiver is deemed unenforceable by a court or arbitrator, you agree that the parties' contract to arbitrate is then entirely void. If any portion of these Terms other than the class action waiver is found illegal or unenforceable, such portion shall be severed and the remainder of these Terms shall be given full force and effect. Any Dispute subject to any such portion of these Terms shall be decided by the arbitrator.
GOVERNING LAW. Unless these Terms include express language to the contrary, all Disputes shall be governed by and construed under the laws of Panama without regard to choice of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. This paragraph will be interpreted as broadly as applicable law permits.
EXCEPTIONS TO NEGOTIATIONS AND ARBITRATION. You and the Company agree that the following Disputes are not subject to the above provisions concerning negotiations and binding arbitration:- any Dispute seeking to enforce or protect, or concerning the validity of, any of the Company's intellectual property rights;
- any Dispute related to, or arising from, claims that the other party has committed piracy;
- individual actions duly filed in a small-claims court of competent jurisdiction on a non-representative basis; any claim within the jurisdictional limits of the small claims courts;
- enforcement actions pursued through a governmental agency if permitted by applicable law;
- the Company's right to seek injunctive relief to preserve the status quo pending or during an arbitration.
Claims excluded from arbitration under this section are subject to the choice of law, forum selection, and jury waiver clauses set forth in these Terms.16. Geographical RestrictionsWithout limiting the foregoing, you may not use the Platform or any Service or any Content if:- you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, or Syria or any other country subject to United States embargo, UN Security Council Resolutions, HM Treasury's financial or other sanctions regime, or if you are on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List HM Treasury's financial or other sanctions regime; or
- you intend to supply the Platform or any Service or any Content to Cuba, Iran, North Korea, Sudan or Syria or any other country subject to United States embargo or HM Treasury's financial or other sanctions regime (or a national or resident of one of these countries), or to a person on the Specially Designated Nationals List, Denied Persons List, Unverified List, Entity List, or HM Treasury's financial or other sanctions regime.
Additionally, the Platform (and any Service available thereon) is not made available to persons (whether a natural person or a legal entity) residing, domiciled or incorporated in the following jurisdictions:- any jurisdiction in which the entry into these Terms or the use of the Platform is prohibited by applicable law.
The geographical restrictions herein this Section 17 being the "Restricted Jurisdictions".17. Entire AgreementThese Terms contain the entire agreement between you and Faro regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and Faro.18. Changes to TermsWe may modify these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.19. Contact UsFor questions or concerns about these Terms:
Email: [email protected]